Update Life is India’s premier online destination for high-quality artificial jewellery. We specialize in fashion jewellery, imitation jewellery, and designer accessories for retail customers, wholesale buyers, and resellers. Based in Rajkot, Gujarat, we offer a vast collection of bangles, necklaces, earrings, jewellery sets, mangalsutra, and more at competitive prices. Visit our homepage to explore our complete collection.

Yes, absolutely! All our products are genuine artificial/imitation/fashion jewellery made from high-quality materials. We provide quality assurance certificates and conduct rigorous quality checks before dispatch. Please note that our jewellery is NOT made from real gold, diamonds, or precious metals unless explicitly stated in the product description. We also offer 1 gram gold plated guaranteed products in select designs. Check our product catalog for detailed specifications.

We operate as an online-only business to keep our prices competitive and serve customers across India. However, we have a fully-stocked warehouse in Rajkot, Gujarat where all orders are processed and dispatched.

Important Note: We continuously update our collection with new and latest designs as per market trends, which means older designs may be phased out. This ensures you always get fresh, trending jewellery!

Wholesale buyers, business partners, and resellers can schedule an appointment to visit our warehouse for direct discussions. Please contact us at +91 78598 50075 or visit our contact page to arrange your visit in advance.

Monday to Saturday: 10:00 AM – 6:00 PM IST
Sunday: Closed

Our customer support team is available during these hours via phone, email, and WhatsApp. We strive to respond to all inquiries within 24 business hours. Contact us through our contact page.

You can reach us through multiple channels:

• Phone/WhatsApp: +91 78598 50075
• Email: support@updatelife.in
• Website: updatelife.in
• Instagram: @updatelifejewellery
• Facebook: Update Life Jewellery

We respond to all inquiries within 24 business hours during our working days. For more contact options, visit our contact us page.

Ordering is simple and takes just a few steps:

1. Browse our catalog: Visit updatelife.in and explore our product categories
2. Select products: Click on items you like to view details, sizes, and pricing
3. Add to cart: Choose your size/quantity and click “Add to Cart”
4. Review cart: Check your selected items and quantities
5. Proceed to checkout: Enter your shipping address and contact details
6. Complete payment: Choose a payment method and complete your purchase
7. Confirmation: Receive order confirmation via email and SMS

We accept all major online payment methods for your convenience:

• ✅ Credit Cards: Visa, MasterCard, American Express, RuPay
• ✅ Debit Cards: All major bank debit cards
• ✅ UPI: Google Pay, PhonePe, Paytm, BHIM UPI
• ✅ Net Banking: All major Indian banks
• ✅ Digital Wallets: Paytm, Mobikwik, Amazon Pay
• ❌ Cash on Delivery (COD): Temporarily unavailable

Note: Full payment must be received before order processing. For wholesale orders, we also accept bank transfers (NEFT/RTGS/IMPS). Learn more on our terms and conditions page.

We have temporarily suspended COD to ensure faster order processing, reduce fraud risks, and maintain competitive pricing. This allows us to offer better prices and more efficient service to our customers. We accept all major online payment methods for your convenience and security. COD may be reintroduced in the future based on operational requirements.

Yes, absolutely secure! We use industry-leading secure payment gateways that encrypt all your payment information. We DO NOT store your complete credit card details on our servers. All transactions are processed through PCI-DSS compliant payment processors, ensuring maximum security for your financial information. Read our privacy policy for more details.

We offer pan-India delivery to all serviceable locations across India. Whether you’re in metro cities, tier 2/3 cities, or remote areas, we strive to deliver to your doorstep.

International Shipping:

• Retail customers: We currently do NOT ship internationally
• Wholesale customers: YES, we can arrange international shipping for bulk orders

If your pin code is not serviceable, we’ll notify you during checkout. For international wholesale inquiries, please contact our wholesale team.

Delivery timeframes vary by location:

• Metro Cities: 3-5 business days
• Tier 1 Cities: 4-6 business days
• Tier 2 & 3 Cities: 5-7 business days
• Remote/Rural Areas: 7-15 business days

Tracking your order is easy:

1. Receive tracking details: Once dispatched, you’ll get a Tracking ID via email and SMS
2. Track online: Use the tracking ID on our website or the courier partner’s website
3. Real-time updates: Monitor your order status from dispatch to delivery
4. Customer account: Login to your account on updatelife.in to view order status

If you haven’t received tracking information within 24-48 hours of order placement, please contact our support team through our contact page.

Free Shipping: ✅ On prepaid orders above ₹2,000
Standard Shipping: Calculated based on order value, weight, and delivery location

Order Value	Shipping Charge
Below ₹499	₹80 – ₹100
₹499 – ₹999	₹60 – ₹90
₹2,000 and above	FREE

We ensure safe and secure packaging for all orders:

• Products are individually wrapped in protective bubble wrap
• Items are placed in simple white boxes for protection
• Boxes are sealed with tamper-proof tape
• Bubble wrap padding protects products from damage during transit
• Invoice and product documentation included

Return/Exchange Policy – Important Information:

Returns or exchanges are ONLY accepted in the following cases:

• ✅ Damaged product received (with video proof)
• ✅ Wrong/different product delivered (with video proof)

Requirements for Returns/Exchanges:

• Request must be made within 7 days of delivery
• Parcel opening video is MANDATORY – without this, claims will NOT be accepted
• Product must be unused and unwashed (hygiene reasons)
• Original packaging and tags must be intact
• Products without original tags will NOT be accepted
• Customized products CANNOT be returned or exchanged

Learn more on our return policy page.

The following items are NOT eligible for returns:

• ❌ Earrings and nose pins (hygiene reasons)
• ❌ Customized/personalized jewellery
• ❌ Products marked “Final Sale” or “Non-Returnable”
• ❌ Items purchased during special promotions (unless defective)
• ❌ Products without original packaging/tags
• ❌ Products returned after 7-day window
• ❌ Products without parcel opening video proof

Check individual product pages for specific return eligibility information.

Exchanges are NOT generally available.

Exchanges are ONLY processed in case of:

• ✅ Damaged product received (with video proof)
• ✅ Wrong/different product delivered (with video proof)

For eligible exchanges:

1. Contact us within 7 days of delivery
2. Provide parcel opening video proof
3. Return original product with tags and packaging
4. Exchange processed subject to stock availability

Note: Return/Exchange charges may apply on a case-to-case basis. In case we don’t have pickup service at your location, you’ll need to self-ship the product to our address.

If you receive a damaged or wrong product:

1. DO NOT accept delivery if package appears damaged/tampered
2. Record unboxing video showing the damage/wrong item (MANDATORY)
3. Report within 48 hours: Contact +91 78598 50075 or support@updatelife.in
4. Provide evidence: Send unboxing video and photos
5. Receive resolution: We’ll arrange replacement or refund

Our jewellery is artificial/imitation/fashion jewellery made from quality materials. Materials vary by product – please check individual product descriptions for specific material information.

Common materials include:

• Base metals: Brass, copper alloys, stainless steel
• Plating: Gold-plated, silver-plated, rose gold-plated, oxidized finishes
• Stones: Cubic zirconia, artificial diamonds, glass stones, semi-precious look-alikes
• Pearls: Artificial/shell pearls (not natural pearls)

Plating durability depends entirely on how you use and care for the jewellery. There is NO fixed guarantee period as longevity varies based on several factors:

• Usage frequency: Daily wear vs occasional use
• Care & maintenance: Proper storage and cleaning
• Exposure: Contact with water, perfumes, chemicals, sweat
• Body chemistry: Skin pH levels affect plating
• Environmental factors: Humidity, climate conditions

Approximate lifespan with proper care and normal use:

• Gold plating: 6-12 months
• Silver plating: 4-8 months
• Oxidized finishes: 3-6 months

Essential care tips:

1. Remove before water exposure: Take off jewellery before bathing, swimming, or washing hands
2. Avoid chemicals: Keep away from perfumes, lotions, hairsprays, and cleaning products
3. Clean gently: Wipe with a soft, dry cloth after each use
4. Proper storage: Store in individual pouches in a dry place
5. No harsh chemicals: Don’t use jewellery cleaners or harsh soaps
6. Last on, first off: Wear jewellery after applying makeup/perfume, remove first when undressing

Customization Availability:

• Wholesale customers: YES – Customization available for most bulk orders
• Retail customers: NO – Customization is generally NOT available for retail orders

For Wholesale Customization:

• Size adjustments for bangles (subject to design feasibility)
• Length modifications for necklaces (where possible)
• Specific color/design combinations for bulk orders
• Custom packaging options

Please note:

• Customization is subject to technical feasibility
• Custom orders are final and non-returnable
• Additional time required (7-15 days)
• Minimum order quantities apply

Contact our wholesale team with your customization requirements for feasibility assessment and quotation.

Minimum order quantities vary by product category:

• Bangles: 6-12 pieces per design
• Necklace sets: 3-6 pieces per design
• Earrings: 12-24 pairs per design
• Rings: 12-24 pieces per design

For exact MOQ details, contact our wholesale team at +91 78598 50075 or support@updatelife.in. Visit our wholesale page for more information.

New Wholesale Customers:

• 100% advance payment required
• Payment before order processing
• All online payment methods accepted + bank transfer

Established Customers:

• Credit terms available (NET 30, NET 45, or custom terms)
• Partial advance + balance on delivery (case-by-case)

Yes, absolutely recommended! We strongly encourage ordering samples before bulk purchases to:

• Verify product quality and craftsmanship
• Check sizing and fit
• Evaluate designs and colors in person
• Assess customer appeal before committing

Becoming a reseller is simple and free!

1. Contact us: Email support@updatelife.in or WhatsApp +91 78598 50075
2. Express interest: Tell us about your selling channels
3. Provide basic info: Name, location, selling experience
4. Receive access: Get product catalogs and price lists
5. Start selling: Share products and earn!

No upfront fees, no investment required! Start earning immediately. Visit our reseller program page for complete details.

Yes, resellers can use our images! Permitted use:

• ✅ Post on Instagram, Facebook, WhatsApp for selling
• ✅ Create promotional stories and posts
• ✅ Share in customer groups and catalogs
• ✅ Use in your online store/website
• ✅ Use for marketing your reselling business

Usage guidelines:

• Use images only for products in your reseller account
• Don’t claim products as your own brand
• Give credit to Update Life when asked
• Use images responsibly and professionally

Learn more about reseller benefits on our reseller program page.

Absolutely! Your privacy is our priority.

• ✅ Secure data storage: Industry-standard encryption
• ✅ No third-party sharing: We don’t sell your data
• ✅ Secure payment gateway: PCI-DSS compliant processing
• ✅ Limited access: Only authorized personnel access customer data
• ✅ Data protection: Regular security audits and updates

For complete details, read our Privacy Policy and Terms & Conditions.